Managing quality : A practical guide to customer satisfaction
Murthy D B N
Managing quality : A practical guide to customer satisfaction - New Delhi Response Books 1999 - 226p
Quality management;TQM
0-7619-9306-1
Management
658.562 / MUR
Managing quality : A practical guide to customer satisfaction - New Delhi Response Books 1999 - 226p
Quality management;TQM
0-7619-9306-1
Management
658.562 / MUR