Service Operations Management
Johnston R
Service Operations Management - 2nd ed - New Delhi Pearson Education 2008 - 516p
Operations management
81-317-1520-5
Management
658.5 / JOH/CLA
Service Operations Management - 2nd ed - New Delhi Pearson Education 2008 - 516p
Operations management
81-317-1520-5
Management
658.5 / JOH/CLA