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Customer Relationship Management: Emerging Concepts, Tools And Applications

Sheth J N

Customer Relationship Management: Emerging Concepts, Tools And Applications - 20th Ed. - New Delhi McGraw-Hill 2017 - 544p - 2 .

Customer Relationship Management;

ISBN: 9780070435049

Subjects--Topical Terms:
Marketing Management

Dewey Class. No.: 658.8342 / SHE

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