Normal view MARC view
  • Zeithaml, V. A. / Bitner, M. J

Zeithaml, V. A. / Bitner, M. J(Personal Name)

Number of records used in: 1
Preferred form: Zeithaml, V. A. / Bitner, M. J

Machine generated authority record.

Work cat.: (OSt)28547: Zeithaml, V. A. / Bitner, M. J., Services Marketing, 2002