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The Science of Effective Communication : Improve Your Social Skills & Small Talk, Develop Charisma & Learn How to Talk to Anyone

By: Material type: TextLanguage: Eng Publication details: Delhi Rupa Publications 2019Description: 194ISBN:
  • 9789353337711
Subject(s): DDC classification:
  • 372.6 TUH
Summary: • Introduction • Part I • Laying the groundwork 1. Listening the most fundamental of all conversation skills 2. Turning up how to make your voice more attractive 3. Why you should take a digital detox the power of face-to-face interaction 4. How to stop fearing judgement 5. Using empathy in conversation 6. How to let go why you don't need to share all your ideas 7. Conversations that revive relationships 8. Do you feel "different?" How to overcome outsider syndrome 9. Avoiding excessive negativity in your social interactions 10. The Ethical conversationalist Getting your views across & needs met without harming others • Part II • Conversation skills 11. How to use the FORD method to keep any conversations alive 12. The art of compliments 13. How to ask excellent questions 14. How to handle heated discussions 15. How to persuade someone of your opinion 16. How to make a complaint with grace 17. How to have a great conversation on the phone 18. Tips for conversations with non-native speakers 19. How to put your views across to someone in authority 20. Conversations between hearing- & hearing-impaired individuals 21. How to excel in interviews & get that job 22. Conclusion
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• Introduction
• Part I
• Laying the groundwork
1. Listening the most fundamental of all conversation skills
2. Turning up how to make your voice more attractive
3. Why you should take a digital detox
the power of face-to-face interaction
4. How to stop fearing judgement
5. Using empathy in conversation
6. How to let go why you don't need to share all your ideas
7. Conversations that revive relationships
8. Do you feel "different?" How to overcome outsider syndrome
9. Avoiding excessive negativity in your social interactions
10. The Ethical conversationalist
Getting your views across & needs met without harming others
• Part II
• Conversation skills
11. How to use the FORD method to keep any conversations alive
12. The art of compliments
13. How to ask excellent questions
14. How to handle heated discussions
15. How to persuade someone of your opinion
16. How to make a complaint with grace
17. How to have a great conversation on the phone
18. Tips for conversations with non-native speakers
19. How to put your views across to someone in authority
20. Conversations between hearing- & hearing-impaired individuals
21. How to excel in interviews & get that job
22. Conclusion







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