00337nam a2200121Ia 4500008004100000020002200041041000800063082002500071100001700096245005300113260004000166300000900206230411s9999    xx            000 0 und d  a978-93-80108-75-9  aeng  aF/610.696/SHE/B06519  aSheldon Lisa  aCommunication for Nurses : Talking with patients  bJones and BartlettaNew Delhic2011  a204p