00570nam a2200169Ia 4500 230718s9999 xx 000 0 und d 9780070600058 eng 366 PAT Patterson K. 115560 Crucial Confrontations Tools For Resolving Broken Promises, Violated Expectations, And Bad Behaviour 2011 Tata McGraw-Hill 284 Rs. 350.00 Patterson K. , Grenny J., McMillan R. & Switzler A. 115561 O:0288921-Jun-2012B:1114612-May-2012 GENRL 87.5 330865 330865 0 0 0 0 CCEP CCEP 2012-06-21 Technical Book Services GENRL 262.50 11146 0 366 CCEP-BK-42072 2023-07-18 00:00:00 87.5 350.00 2012-05-12 BK 042072