00805nam a2200169 450000500170000000800410001702000180005804100120007608200150008810000200010324500540012326000360017730000080021336500190022152003840024065000110062420260119053850.0260109b |||||||| |||| 00| 0 eng d a9781933820231 aEnglish a745.4bJON aJones Peter H.  aDesign for Care: Innovating Healthcare Experience aNew YorkbRosenfeld Mediac2013 a356 b3052.01cRs.00 aPART I RETHINKING CARE & ITS CONSUMERS 1. Design as caregiving 2. Co-creating care 3. Seeking health PART II RETHINKING PATIENTS 4. Design for patient agency 5. Patient-centered service design PART III RETHINKING CARE SYSTEMS 6. Design at the point of care 7. Designing healthy information technology 8. Systemic design for healthcare innovation 9. Designing healthcare futures  aDesign