TY  - BOOK
AU  - Saxena K B C
AU  - Saxena K B C & Bharadwaj S S
TI  - Business process outsourcing
SN  - 9781-7446-532-4
U1  - 658 
PY  - 2007///
CY  - New Delhi
PB  - Excel Books
KW  - Management
N1  - IBM;BPO
ER  -