00469nam a2200157Ia 4500008004100000020001800041041000800059082001700067100001300084245002100097260003900118300000900157440006000166500005800226700002700284230125s9999    xx            000 0 und d  a1-84112-221-1  aeng  a658.562bHAM  aHamson N  aManaging Quality  c2002bCapstone publicationaLondon  a130p  aEssential Management Thinking At Your Fingertips Series  aQuality management;Series Book;Operations Series Book  aHamson N & Zuckerman A