TY  - BOOK
AU  - Hamson N
AU  - Hamson N & Zuckerman A
TI  - Managing Quality
SN  - 1-84112-221-1
U1  - 658.562 
PY  - 2002///
CY  - London
PB  - Capstone publication
N1  - Quality management;Series Book;Operations Series Book
ER  -