TY - BOOK AU - Peppard J AU - Peppard J & Rowland P TI - The Essence of Business Process Re-engineering SN - 81-203-1205-8 U1 - 658.514 PY - 1997/// CY - New Delhi PB - Prentice Hall KW - Economics N1 - Busienss economics; Reengineering;Series Book;Essence of Management Series Book ER -