00463nam a2200157Ia 4500008004100000020001800041041000800059082002200067100001300089245007900102260003900181300000900220500001600229650003100245700002900276230125s9999    xx            000 0 und d  a81-297-1183-4  aeng  a658.3125bWES/CIA  aWest J E  aUnlocking the Power of your QMS : Keys to Business Performance Improvement  c2005bPearson EducationaNew Delhi  a177p  aPerformance  aHuman Resource Development  aWest J E & Cianfrani C A