TY - BOOK AU - Bhyam W C AU - Bhyam W C TI - Zapp ! The Lightening of Empowerment SN - 0-449-00282-9 U1 - 658.312 44 PY - 1998/// CY - New York PB - Random house KW - Human Resource Management N1 - Empowerment;HRM;HRM Gen ER -