TY  - BOOK
AU  - Patterson K
AU  - Patterson K; Grenny J; McMillan R & Switzler A
TI  - Crucial Conversations: Tools for Talking When Stakes Are High
SN  - 978-1-25-900521-3
U1  - 658.45 
PY  - 2012///
CY  - New Delhi
PB  - Tata Mcgraw Hill
KW  - Business Communication
N1  - Business Communication

ER  -