TY  - BOOK
AU  - Srivastava M
AU  - Srivastava M
TI  - Customer Relationship Management
SN  - 9789325974111
U1  - 658.8342 
PY  - 2016///
CY  - New Delhi
PB  - Vikas Publishing House Pvt. Ltd.
N1  - Customer Relationship Management
ER  -