@book{95019,
	author = {Brock S L and Brock S L},
	title = {Better Business Writing : Techniques For Improving Correspondence. A Fifty Minute Series Book},
	publisher = {Viva Books},
	year = {2004},
	address = {New Delhi},
	edition = {4th Ed.},
	note = {Business letters;Series Book;Viva Crisp Fifty Minute Series;}
}