A Complaint Is A Gift Recovering Customer Loyalty When Things Go Wrong
Material type:
TextLanguage: English Publication details: 2008 Berrett -Koehler PublishersEdition: 2nd edDescription: 287ISBN: - 9781326560413
- 658.8'12 BAR
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Books | Cummins College of Engineering for Women Pune | 658.8'12 (Browse shelf(Opens below)) | 87.78 | Available (not for issue) | 044570 | CCEP-BK-44570 |
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