| 000 | 00442nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 220531s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 |
_a381.4 _bZEI / BIT |
||
| 100 |
_aZeithaml, V. A. / Bitner, M. J. _948838 |
||
| 245 | _aServices Marketing | ||
| 250 | _a2ND | ||
| 260 |
_aNew Delhi _bTata _c2002 |
||
| 300 | _a620 | ||
| 542 | _d31-03-2006 | ||
| 650 |
_aMarketing _948839 |
||
| 906 | _d2005-2006 | ||
| 999 |
_c28547 _d28547 |
||