000 00405nam a2200157Ia 4500
008 230718s9999 xx 000 0 und d
041 _aeng
082 _a658.814
_bPRA
100 _aPrasad R.S.
_9116015
245 _aUnderstanding Crm Present & Future
260 _c2005
_bICFAI Books
300 _a249
365 _cRs.
_b350.00
700 _aPrasad R.S.
_9116015
906 _d12/4/06/IPRESS/2006
_cIT
999 _c313548
_d313548