000			01819nam a22001937a 4500
005			20250227144613.0
008			250225b |||||||| |||| 00| 0 eng d
020			_a9789353337711
041			_aEng
082			_a372.6 _bTUH
100			_aTuhovsky Ian _9211439
245			_aThe Science of Effective Communication _c: Improve Your Social Skills & Small Talk, Develop Charisma & Learn How to Talk to Anyone
260			_aDelhi _bRupa Publications _c2019
300			_a194
365			_b295.00 _cRs.00
520			_a• Introduction • Part I • Laying the groundwork 1. Listening the most fundamental of all conversation skills 2. Turning up how to make your voice more attractive 3. Why you should take a digital detox the power of face-to-face interaction 4. How to stop fearing judgement 5. Using empathy in conversation 6. How to let go why you don't need to share all your ideas 7. Conversations that revive relationships 8. Do you feel "different?" How to overcome outsider syndrome 9. Avoiding excessive negativity in your social interactions 10. The Ethical conversationalist Getting your views across & needs met without harming others • Part II • Conversation skills 11. How to use the FORD method to keep any conversations alive 12. The art of compliments 13. How to ask excellent questions 14. How to handle heated discussions 15. How to persuade someone of your opinion 16. How to make a complaint with grace 17. How to have a great conversation on the phone 18. Tips for conversations with non-native speakers 19. How to put your views across to someone in authority 20. Conversations between hearing- & hearing-impaired individuals 21. How to excel in interviews & get that job 22. Conclusion
650			_aCommunication Skills _9204460
942			_cBK
999			_c365276 _d365276