000 00538nam a2200205Ia 4500
008 230125s9999 xx 000 0 und d
020 _a81-89410-08-3
041 _aeng
082 _a658.8342
_bICF
100 _aICFAI
245 _aCase studies in customer relationship management
260 _c2005
_bICFAI publication
_aHyderabad
300 _a122p
440 _aICFAI
500 _aCustomer relationship;ICFAI Case Studies
650 _aMarketing Management
700 _aICFAI
906 _b112
999 _c85049
_d85049