| 000 | 00525nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 230125s9999 xx 000 0 und d | ||
| 020 | _a0-7619-9306-1 | ||
| 041 | _aeng | ||
| 082 |
_a658.562 _bMUR |
||
| 100 |
_aMurthy D B N _9111283 |
||
| 245 | _aManaging quality : A practical guide to customer satisfaction | ||
| 260 |
_c1999 _bResponse Books _aNew Delhi |
||
| 300 | _a226p | ||
| 500 | _aQuality management;TQM | ||
| 650 | _aManagement | ||
| 700 |
_aMurthy D B N _9111283 |
||
| 906 | _b39 | ||
| 999 |
_c88194 _d88194 |
||