000			00613nam a2200229Ia 4500
005			20230303111655.0
008			230125s9999 xx 000 0 und d
020			_a978-81-7722-376-7
041			_aeng
082			_a658.8 _bCLO
100			_aClow K E
245			_aServices Marketing _bOperation, Management, and Strategy
250			_a2nd Ed.
260			_c2009 _bBiztantra Publications _aNew Delhi
300			_a460p
500			_aServices marketing
650			_aServices marketing _9119127
700			_aClow K E & Kurtz D L _9115457
906			_b107.3
942			_cBK
999			_c93274 _d93274